Visiting Angels is a provider of personal and companion care and other elder care services. Visiting Angels uses TouchPointCare's interactive voice recognition system to support caregiver documentation. Visiting Angels designed their own documentation program and caregivers call from their clients home phone to a toll free number and answer the automated questions by speaking into the phone or using the touch pad. In addition to the benefits of moving their documentation system from paper to an electronic format that easily meets all audit and regulatory needs, Visiting Angels has discovered that TouchPointCare provides them with a tremendous marketing advantage as well. Family members or loved ones can access selected documentation information via the web and see how their loved ones are doing. They can also receive "alert" emails generated by the system based upon concerns identified by the caregiver in the documentation process. Visiting Angels has found that this provides them with a significant advantage over other provider organizations.
Read MoreWatch Video TestimonialTouchPointCare provides an inexpensive and simple-to-use system for data collection, trending, and reporting. It enables providers to improve their quality of care while reducing costs.
Our solution avoids the high costs and capital investment required for traditional monitoring equipment thus, letting providers stay in touch with more patients, more frequently. A telephone is the only technology a patient needs.
The TouchPointCare system is fully customizable by the provider to gather and analyze data for a variety of purposes including chronic disease management, managing compliance programs, Medicare documentation, patient wellness, quality control, patient satisfaction, and much more.
Easy and inexpensive
We make data collection easy and inexpensive giving health care professionals more information to make better decisions.
