TouchPointCare
Remote monitoring goes mainstream
Aurora Health Care

One of the largest health systems in WI uses the TPC system for follow-up with discharged heart failure patients.  They use our Inbound IVR task where patients call a toll free number and answer a set of pre-recorded questions.

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Phone Monitoring vs. Telemonitoring

Monitor all your patients or a small per cent

TouchPointCare Phone Monitoring vs. Telemonitoring

According to the definition above, Telemonitoring requires “electronic information processing technologies” to transmit data collected from a device connected to a patient to a provider.  By this definition Telemonitoring requires electronic monitoring devices capable of this type of transmission.

The TouchPointCare version of Phone Monitoring, on the other hand, uses the patient, themselves, to transmit the data collected by a monitoring device connected to the patient  Easy to use and low cost scales, blood pressure cuffs, glucometers and other devices are available at most drug stores and major consumer retail stores.  The patient simply responds to a question asked of them.  The data collected is the same.  The transmission is the only difference.

Further, the TouchPointCare system enables the gathering of a much broader array of data through a customizable set of questions and an interactive session with the patient.  This more robust set of data gives the health care provider more information with which to make treatment decisions.