One of the largest health systems in WI uses the TPC system for follow-up with discharged heart failure patients. They use our Inbound IVR task where patients call a toll free number and answer a set of pre-recorded questions.
Read MoreWatch Video TestimonialPhone monitoring & telemonitoring
Home telehealth is the remote care delivery or monitoring between a healthcare provider and a patient. There are two types of telehealth: phone monitoring (scheduled encounters via the telephone) and telemonitoring (collection and transmission of clinical data through electronic information processing technologies). Quality Improvement Organizations (QIOs) assist home health agencies in implementing and utilizing telehealth as a tool to help reduce acute care hospitalization.
“Unlike phone monitoring which requires only phone communication between the health care provider and patient/care giver, telemonitoring requires the use of technology and equipment. Telemonitoring includes the collection of clinical data and the transmission of such data between a patient at a distant location and a health care provider through electronic information processing technologies”.
“Phone monitoring is the most basic form of telehealth. Phone monitoring is the scheduled remote care delivery or monitoring in which scheduled patient encounters via the telephone occur between a health care provider and a patient or care giver. Phone monitoring does not use electronic information processing technologies.”