VNA of Cleveland is one of the largest and most respected home health agencies in the United States and chose TouchPointCare as a cost effective and clinically valuable alternative to more expensive equipment based telemonitoring. Their decision to implement TouchPointCare came after years of using telemonitoring equipment without believing they were receiving a positive return on their investment (ROI). After reviewing literature from CMS and other research indicating that phone monitoring provides similar clinical benefits at lower costs, VNA chose TouchPointCare and began using the system in June, 2008.
Read MoreWatch Video TestimonialPhone monitoring & telemonitoring
Home telehealth is the remote care delivery or monitoring between a healthcare provider and a patient. There are two types of telehealth: phone monitoring (scheduled encounters via the telephone) and telemonitoring (collection and transmission of clinical data through electronic information processing technologies). Quality Improvement Organizations (QIOs) assist home health agencies in implementing and utilizing telehealth as a tool to help reduce acute care hospitalization.
“Unlike phone monitoring which requires only phone communication between the health care provider and patient/care giver, telemonitoring requires the use of technology and equipment. Telemonitoring includes the collection of clinical data and the transmission of such data between a patient at a distant location and a health care provider through electronic information processing technologies”.
“Phone monitoring is the most basic form of telehealth. Phone monitoring is the scheduled remote care delivery or monitoring in which scheduled patient encounters via the telephone occur between a health care provider and a patient or care giver. Phone monitoring does not use electronic information processing technologies.”