TouchPointCare ™
TouchPointCare ™

The research articles in this section support two main points. (1) Proactive patient monitoring and education results in earlier intervention and greater self-­management which reduces costs and improves health, and (2) there are many effective methods for conducting patient monitoring and education. There are little or no statistical differences between many of the various monitoring methods, but there are statistically significant differences between some type of monitoring and education versus no  monitoring or education at all. TouchPointCare allows you to offer a variety of proactive monitoring and education methods that are right for your business and your  patients.

Summarizes the conclusive evidence in support of patient self-­management and self­-care for managing chronic care issues.



Robert Wood Johnson summary detailing the benefits of patient daily monitoring and reporting across multiple communication technologies.



Study showing the positive benefits of remote patient monitoring, regardless of whether the telehealth was telephone based or used telemonitoring equipment. Quoting from the study: “In a sensitivity analysis, the telephone or technology assisted monitoring approach provided an equally large benefit compared with usual care for almost every outcome.”



Study comparing and contrasting two different types of telehealth versus patients receiving “usual care” (i.e. no telehealth). Results showed significant difference between positive patient outcomes obtained via both types of telehealth (telephone based telehealth and biometric telemonitoring) versus “usual care”. There was no significant difference in the outcomes between the different types of telehealth.



Study comparing telehealth equipment based telemonitoring versus telephone based telehealth methods. While there was substantial and statistically significant patient benefits for telehealth, there was no statistically significant difference between equipment based telemonitoring and the telephone based approaches.



Study showing that post discharge telephone calls reduces un­necessary hospital readmissions.



Study highlighting how Interactive Voice Recognition (IVR) can be effectively used to identify several health concerns following hospital discharge.



Study on Diabetes patients using Interactive Voice Recognition (IVR). IVR services may improve self ­care and glycemic control for patients.



Patient­-centered self-­management support using Interactive Voice Recognition (IVR) improves diabetes care and seems a better communication strategy than group medical visits.



Study done by Dignity Healthcare’s St. Joseph’s Hospital and Medical Center concludes TouchPointCare is a cost effective way to reach, engage and empower numerous patients, HbA1c showed significant reductions, and TouchPointCare is easy to use.



Predictions from Kaiser Permanente leadership on the use of texting (sms) for remote patient monitoring and education.



Study on Heart Failure patients entering their vital signs and reporting symptoms directly to a website to effectively self-­manage their disease state.



This study evaluated the cost-effectiveness of an automated telephone self-management support with nurse care management (ATSM) intervention for patients with type 2 diabetes, which was tested among patients receiving primary care in publicly funded (safety net) clinics, focusing on non-English speakers.



latest news
TPC highlighted at ATA's HTRM
More evidence that "staying in touch" works!
Chronic Care Management (CCM) tools now available!