Visiting Angels is a provider of personal and companion care and other elder care services. Visiting Angels uses TouchPointCare's interactive voice recognition system to support caregiver documentation. Visiting Angels designed their own documentation program and caregivers call from their clients home phone to a toll free number and answer the automated questions by speaking into the phone or using the touch pad. In addition to the benefits of moving their documentation system from paper to an electronic format that easily meets all audit and regulatory needs, Visiting Angels has discovered that TouchPointCare provides them with a tremendous marketing advantage as well. Family members or loved ones can access selected documentation information via the web and see how their loved ones are doing. They can also receive "alert" emails generated by the system based upon concerns identified by the caregiver in the documentation process. Visiting Angels has found that this provides them with a significant advantage over other provider organizations.
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The TouchPointCare telehealth system is being used as an effective sales and marketing tool in over 40 Almost Family offices...
Almost Family Home Health has deployed the TPC system in over 40 branches and found the TPC system allows them to quickly and easily stay in touch with patients without the considerable expense of electronic monitoring equipment.
Recent research concluded that phone monitoring provides the same clinical outcomes as more expensive telemonitoring based on a review of 14 different studies involving thousands of patients, more info.
Read More »Latest Events
David Anderson to present keynote address on Telehealth and Technology at the New Mexico Association for Home and Hospice Care Conference in Albequerque on May 8th.
TouchPointCare to attend Kentucky Home and Hospice Association fall conference in Lexington, Kentucky on November 12th and 13th...
TPC to attend National Association for Home Health Care annual meeting
Read More »Latest Press Releases
TouchPointCare Introduces TPC Transition Home
TPC Transition Home 4.13.09.pdf
TouchPointCare Releases Upgraded IVR Functionality
TouchPointCare Announces IVR Upgrade.pdf
Almost Family Deploys TPC Telehealth System Wide
Almost Family Press Release.pdf
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