VNA of Cleveland is one of the largest and most respected home health agencies in the United States and chose TouchPointCare as a cost effective and clinically valuable alternative to more expensive equipment based telemonitoring. Their decision to implement TouchPointCare came after years of using telemonitoring equipment without believing they were receiving a positive return on their investment (ROI). After reviewing literature from CMS and other research indicating that phone monitoring provides similar clinical benefits at lower costs, VNA chose TouchPointCare and began using the system in June, 2008.
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TouchPointCare offers physicians an easy and flexible method to "stay in touch" with patients that could be...
Select TPC Solutions for:
Participant
- Increased quality of life through improved self care and monitoring.
- Increased participant confidence and security.
- Improved and consistent communication with care giver and family.
Provider
- Increased quality of care through increased contact with participant.
- Increased marketing and public relations opportunities to differentiate organization from marketplace.
- Decreased costs via efficiencies using telehealth technology in place of in-person visits.
Data Availability 24/7
Reports can be viewed online via a secure website to view individual or aggregate data. Under strict security controls family members and physicians can also have access to review responses for specific patients. Report examples include trended responses on participant compliance or vital sign measurements; or include facility wide reports indicating all participants and their respective responses and data input, highlighting those who first need attention.
Marketing Advantages
Acquiring and maintaining clients is important for every organization. TouchPointCare telehealth services are a value added service and can be used as a distinguishing factor for marketing purposes. Organizations can offer TouchPointCare services to patients being discharged or to individuals on targeted marketing lists. Every interaction a patient has through TouchPointCare services begins and ends with a message from your organization, thus building and contributing to your brand recognition and strength and deepening the relationship with your client. In addition to the loyalty generated as the relationship with the telehealth service continues, TouchPointCare provides a vehicle through which you can insert general "announcements". These announcements may be to announce new services, share news of interest or you can provide targeted messages for specific needs or issues.
