One of the largest health systems in WI uses the TPC system for follow-up with discharged heart failure patients. They use our Inbound IVR task where patients call a toll free number and answer a set of pre-recorded questions.
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The high touch way to better outcomes.
Select TPC Solutions for:
Custom Reports
Data Availability 24/7
Reports can be viewed online via a secure website to view individual or aggregate data. Under strict security controls family members and physicians can also have access to review responses for specific patients. Report examples include trended responses on participant compliance or vital sign measurements; or include facility wide reports indicating all participants and their respective responses and data input, highlighting those who first need attention.
Marketing Advantages
Acquiring and maintaining clients is important for every organization. TouchPointCare telehealth services are a value added service and can be used as a distinguishing factor for marketing purposes. Organizations can offer TouchPointCare services to patients being discharged or to individuals on targeted marketing lists. Every interaction a patient has through TouchPointCare services begins and ends with a message from your organization, thus building and contributing to your brand recognition and strength and deepening the relationship with your client. In addition to the loyalty generated as the relationship with the telehealth service continues, TouchPointCare provides a vehicle through which you can insert general "announcements". These announcements may be to announce new services, share news of interest or you can provide targeted messages for specific needs or issues.
