Visiting Angels is a provider of personal and companion care and other elder care services. Visiting Angels uses TouchPointCare's interactive voice recognition system to support caregiver documentation. Visiting Angels designed their own documentation program and caregivers call from their clients home phone to a toll free number and answer the automated questions by speaking into the phone or using the touch pad. In addition to the benefits of moving their documentation system from paper to an electronic format that easily meets all audit and regulatory needs, Visiting Angels has discovered that TouchPointCare provides them with a tremendous marketing advantage as well. Family members or loved ones can access selected documentation information via the web and see how their loved ones are doing. They can also receive "alert" emails generated by the system based upon concerns identified by the caregiver in the documentation process. Visiting Angels has found that this provides them with a significant advantage over other provider organizations.
Read MoreWatch Video TestimonialManagement Team
A dedicated team of healthcare and software industry professionals.
David A. Anderson, Ph.D., FACHE,
David has served in senior executive positions with several large nationally known provider organizations in both acute and post-acute environments. Most recently with the National Arthritis Foundation, David led all national program and service initiatives and several national chronic care service initiatives including web-based and other disease management programs. From 1996 to 2001, David was SVP for all services and led the creation and implementation of national service lines at National Easter Seals, including over 250 rehabilitation sites and the largest adult day care network in the country. From 1984 to 1996, David held several positions with Advocate Healthcare, a premier integrated delivery system in Chicago including VP of management planning for the system and COO for one of the system's hospitals. David holds a B.A. in Business Administration and a Ph.D. in Industrial/Organizational Psychology and in 2001 completed a fellowship on building healthier communities with the American Hospital Association.
Christopher Pollastrini, B.S., PT,
Christopher brings over 18 years of healthcare experience providing rehabilitation services, managing operations, facilitating business development activities and implementing technology based solutions to a diverse group of industry providers. Starting his career as a clinician, he has provided direct care services in all clinical settings including home health and retirement communities. He has an extensive background in improving growth and profitability in the acute and post-acute marketplace. He has spent the last several years focusing on the creation and roll-out of software and technology solutions that improve efficiencies and effectiveness of care for the provider. Most recently Chris was Vice President of Administration for Accelerated Rehabilitation Centers where he facilitated company growth of 85% over a three-year period. Prior to that, Christopher was the Vice President of Medical and Health Services for National Easter Seals, and served as President of his own contract rehabilitation company for nine years.
James Mayhall
Jim has over 20 years of experience in software sales and marketing with a variety of early stage companies. Most recently, he was an owner and Executive Vice President of Sales and Marketing for Princeton Financial Systems for 11 years. He led the creation of a global sales and marketing team while managing the company's revenue growth from $2.5 million to over $40 million. Prior to Princeton Financial he held a number of management positions with Bachman Information Systems, Ingres Corporation and Manufacturing Data Systems, Inc. Jim graduated from Miami University in 1975 with a BA in Economics.
